Skip to content

Order & Transaction Status

Order Status

StatusTypeMeaning
CREATEDIntermediateOrder accepted but not final. Query again.
PAIDFinal successPayment completed.
PAY_CANCELEDFinal failurePayment failed and was canceled.
REFUNDEDFinal refundOrder fully refunded.
PARTIAL_REFUNDEDFinal payment with refundOrder partially refunded.
REFUND_INPROGRESSIntermediateRefund is processing. Query by refund_request_no.
REFUND_ERRORUncertainRefund failed or result is unknown. Escalate after query.
CANCELEDFinal canceledOrder canceled before completion.
CANCEL_INPROGRESSIntermediateCancellation is processing. Query again.
CANCEL_ERRORUncertainCancellation failed or result is unknown.
INVALID_STATUS_CODEErrorProvider returned an unmapped status. Store and escalate.
PAY_ERRORUncertainPayment status is unknown. Query and escalate.

Transaction Status

StatusTypeMeaning
SUCCESSFinal successCurrent operation completed.
FAIL_CANCELEDFinal failureOperation failed and the order was canceled.
FAIL_ERRORUncertainOperation failed but result is not reliable.
IN_PROGIntermediateOperation is still processing.
ERROR_RECOVERYIntermediateRecovery/cancel operation is processing.
PRE_SUCCESSIntermediatePre-operation succeeded but order is not paid.

If MUWE responds with a FAIL* transaction status, the transaction is guaranteed failed from MUWE's perspective. Do not deliver goods unless a later query explicitly returns PAID.

MUWE OpenAPI documentation for bank and payment partners.